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At Doritossale.com, we stand behind the quality of our crunchy corn chips. If you are not completely satisfied with your purchase, we offer a comprehensive refund and return process to ensure you can shop with total confidence.
60-Day Return Window
We provide a 60-day return policy, which means you have 60 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging.
Return Process
To start a return, you can contact us at service@doritossale.com. If your return is accepted, we will provide instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong flavor, so that we can evaluate the issue and make it right. We are committed to ensuring your snacks arrive in perfect, crunchy condition.
Refund Processing (5–10 Business Days)
Once we receive and inspect your return, we will notify you of the approval status. If approved, you will be automatically refunded on your original payment method within 5–10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Currency and Shipping
Currency: All refunds are processed in USD.
Shipping Fees: Since we offer Free Shipping on all orders, there are no initial delivery fees to refund. However, customers may be responsible for the cost of return shipping unless the item arrived damaged or incorrect.
Contact Us
For any questions regarding our Refund Policy or to check the status of a return, please reach out to our support team:
Email: service@doritossale.com
Website: Doritossale.com
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